Loox vs Gorgias (2026): Which E-Com & Funnels Tool Wins?
Compare Loox ($12.99/mo) vs Gorgias ($10/mo). Side-by-side features, real pros & cons, pricing, and our #1 verdict for 2026.
🏆 #1 Winner (Best ROI)
Loox
★★★★★ (4.9/5)
Starts at $12.99/mo
Best overall for Shopify DTC & Dropshipping Stores thanks to visual photo review grids boost store conversion rates by 15% to 30%.
Try Loox Free / Official Deal →
🥈 Runner-Up Option
Gorgias
★★★★★ (4.7/5)
Starts at $10/mo
Solid option for E-Commerce Customer Support Teams, though watch out for: ticket overage fees spike during black friday/q4 rushes.
Check Gorgias Website →Side-by-Side Technical Comparison (2026 Data)
| Feature / Metric | Loox | Gorgias |
|---|---|---|
| Starting Price | $12.99/mo | $10/mo |
| Pro Tier Price | $39.99/mo | $60/mo |
| Free Plan Available? | No | No |
| User Rating | 4.9/5 (2200 reviews) | 4.7/5 (1180 reviews) |
| Best For | Shopify DTC & Dropshipping Stores | E-Commerce Customer Support Teams |
| Core Features | Visual photo and video product reviews, automated review request emails, referral discounts | E-commerce helpdesk, edit/refund Shopify orders inside chat, AI support agent |
⚠️ The Dealbreaker Catch With Gorgias
Want to avoid "Ticket overage fees spike during Black Friday/Q4 rushes"? Most power users switch to Loox ($12.99/mo) for visual photo review grids boost store conversion rates by 15% to 30%.
Switch to Loox (Official Offer) →Frequently Asked Questions (Google Search Data)
Is Loox better than Gorgias in 2026?
Loox scores higher overall (4.9/5 vs 4.7/5) and is ideal for Shopify DTC & Dropshipping Stores, whereas Gorgias is tailored for E-Commerce Customer Support Teams.
Which is cheaper: Loox or Gorgias?
Loox starts at $12.99/mo (Free plan: No), while Gorgias starts at $10/mo (Free plan: No).